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Support engineer #werkplekvrij

Компанія ACA Group не тільки дбає про ваше програмне рішення, але й підтримує його чітким дизайном, копірайтингом та маркетингом, які залишать вас приємно здивованими. Разом ми виведемо ваш IT-проект на новий рівень!

Чому варто будувати кар’єру в ACA?

Хороше питання! Ми не лише визнані сертифікатом Great Place To Work®, наші співробітники також користуються безліччю додаткових переваг, серед яких добре обладнаний (електричний) службовий автомобіль, широкі можливості для навчання і зростання, а також гарантована участь в наших легендарних вихідних ACA.

Are you fascinated with security, network and system challenges? Do you get energy from supporting colleagues and customers with all kinds of questions and problems? Do you want to gain experience in the wonderful world of the Cloud? Then you are the Support Engineer our team is looking for!

Already eager to work with us?

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Your role at ACA

Are you up for the challenge?

As a Support Engineer at ACA:

  • You enjoy helping colleagues and customers with all kinds of technical questions,
  • You're bursting with energy when it comes to system, network and security challenges,
  • You are responsible for maintaining our internal laptops, infrastructure and our own servers in AWS,
  • You are the (single) point of contact for the OnCall during regular working hours
  • You maintain your tools and code for automating infrastructure and pipelines for application installations,
  • You will have the opportunity to work with the latest technologies and to immerse yourself in AWS,
  • You get the chance to work with innovative technologies,
  • You participate in internal projects to improve or renew our own tools (e.g. monitoring, security, performance, ...),
  • In addition, you will join a fantastic team of passionate Support, Cloud & DevOps engineers, developers and architects.

Do you have what it takes?

Hard skills

Are you the right person for this job?

  • A first working experience as a Support or System Engineer is a must.
  • You have experience in managing Linux servers at system and network level.
  • If you have already taken on a support role, that is a big plus.
  • Do you have more to offer technically? Each of these skills counts as a bonus:
    • DevOps tools such as Jenkins, Git, Terraform, Ansible, …
    • Experience with the Atlassian stack
    • Hands-on experience in setting up and deploying Docker Containers
    • Cloud expertise (Amazon AWS, Microsoft Azure, Google Cloud) and certificates
    • Docker Orchestrators : Kubernetes, RedHat OpenShift, Docker swarm
    • Applications such as NGINX, Httpd, Tomcat, Felix, MySQL, PostGreSQL, ElasticSearch, …
    • Technologies like Kafka, CouchDB, Neo4J
    • Monitoring tools such as New Relic, Datadog, OpsGenie,…
    • Shell scripting (Bash, Ruby, Python), DNS, ...

Soft skills

  • You are willing to work in a team.
  • You are a very inquisitive person who likes to gain new knowledge and share your own knowledge and experience with your colleagues.
  • You have very good communication skills and you speak English fluently.
  • You are currently based in Belgium and able to work, at least part time, from our office in Hasselt.

Our application process

From candidate to colleague: this framework will give you a general idea of the different steps in our interview process.

Fill in the application form
We will take a look at your CV, and the responsible recruiter will contact you ASAP. To get to know each other and your skills better, we’ll give you a call.
Interview time
If the phone call went well for both of us, we’ll invite you to an interview with a technical colleague to dive deeper into your resume.
We’ll make you an offer
If the interview went well, we’ll make you an offer!
Welcome to the team
Yay! You’re officially part of the ACA team now. We’re looking forward to working together!

What's working at ACA like?

    Innovative work environment
    You will work with the newest tech & tools, in an innovative environment with flexible hours and working-from-home arrangement.
    Customized salary package
    An attractive salary, a company car*, meal vouchers, expense allowance, MacBook Pro and more.
    * ACA wants to contribute as much as possible to a sustainable environment. The expansion of an exclusively electric vehicle fleet is an important factor. We want 98% of our vehicle fleet to be electric by 2025! ⚡
    Learn & grow
    On-the-job coaching and mentoring gives you the opportunity to grow professionally and personally at ACA. You have a personal evolution plan with a budget for technical and professional training and many opportunities to learn. Knowledge sharing is central in everything we do, that is why we founded the Internal ACAdemy: our internal & external center for knowledge sharing.
  • We’ve got your back
    We provide an elaborated health and insurance plan to cover your needs. It’s our priority to keep our employees as happy as possible. We do this by providing a good work-life balance, providing the right tools, and so on.
  • Our unique company culture
    You’ll be part of a passionate and hardworking team that is proud of their realizations. ACA is a place with teamwork, openness, knowledge sharing and peer recognition as key values.
    • Employee centricity
    We are a team-driven company that knows how to contribute and make fun in a professional environment. Because a great and motivated team is only possible if you can also relax together. That’s why we provide plenty of opportunities both inside and outside the office and organize an awesome ACA-weekend every year!

What we've been up to lately

Are you our next Support engineer #werkplekvrij?

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Want to contact the recruiter?

Jana is ready to help

Jana Garcia Gonzalez
Jana Garcia Gonzalez
Recruitment Specialist
Email Jana
Emailjana.garcia@aca-it.be